Registering by Proxy

Cross hire employees can have multiple employee IDs in the system. For example, this occurs when an employee works for both a PEO and ASO. It also occurs when an employee works for both an ASO (Employer 1) and another ASO (Employer 2).

Cross hire employee onboarding with a newly generated employee ID for Employer 1 have only a prehire record. Since the Users form in PrismHR does not display employee IDs from prehire records, the service provider cannot create a new user record for Employer 2. To create a user record, you can use the Proxy Registration action.

The following details how to register by proxy with the Proxy Registration action.

To create a user record by proxy:

1. In the Filters panel, you can filter the search results by client or by new hire information. To filter by client, enter a client ID number in the Client ID field or click the Client ID link to select a client ID number from a list. To filter by new hire information, enter a new hire's last name, first name, Social Security Number, or employee ID in the New Hire field.
2. Click Search. The Search Results panel displays the following information:

Field

Description
New Hire The employee's name.
SSN The employee's Social Security number. The system may hide the value shown depending on settings at the system or client level.
Employee ID The employee's ID number.
Employer Start Date The date the employee started with the employer.
Client Start Date The date the employee started with the client.

Personal Email

The employee's personal email address.
Action Register: Lets you register the employee in the system by proxy.
3. In the Action column, click Register. The Proxy Registration panel displays.
4. Complete the following required fields:

Use this option

To do this

Email Address

Enter the employee's email address.

Username

Enter the employee's username.

Password

Enter the employee's password.

Confirm Password

Reenter the employee's password.
5. Click Register. The system creates the user record and the employee no longer displays in the proxy registration search results list.